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DiscoverText User Support Center

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Welcome to the DiscoverText User Support Center

DiscoverText allows users to import, filter, de-duplicate, cluster, search, human code and machine classify electronically stored information. Text data and structured meta data comes from from e-mail, survey exports in spreadsheets, document repositories, FDMS bulk downloads, and a variety of social media sites (such as blogs, YouTube, Facebook, Disqus, Google+, Sina Weibo, and of course Twitter). This DiscoverText User Support Center orients users to the site. It helps you set up a free account and get started on a project. Refer to these pages for tips on how to capture and organize data, or utilize powerful text analytics tools and methods. Register for a free DiscoverText account and start using it right away, with no credit card required and no obligation to continue. Our newest video "Smoking Hot Data and Text Analytics" gives you an idea of what our users are up to.
Smoking Hot Data and Text Analytics Video Link

Smoking Hot Data and Text Analytics Video Link


- The complete DiscoverText video playlist
- Can't find what you're looking for? Contact us or check our Frequently Asked Questions

Getting Started with a DiscoverText Account

  1. New Video: 21 Core Features of DiscoverText
  2. Create a New Account
  3. Connect with Facebook - Video: Screencast: "Archiving Public Facebook Content"
  4. Using LinkedIn to Login
  5. Form a Peer Network
  6. Send Messages to Peers
  7. Create a Project From Sample Data

DiscoverText Program Interface

  1. Navigation Side Bar
  2. Dashboard
  3. Project Management
  4. My Account
  5. Privacy and Peer Network Customization
  6. Creating Annotations in DiscoverText

Preparing, Gathering, Uploading, De-duplicating and Clustering Text Data

  1. Create a New DiscoverText Project
  2. Format and Upload Spreadsheets as CSV Files
  3. Import FDMS Bulk Downloads
  4. De-duplicate an Archive
  5. Create Clusters of Similar Documents
  6. View Archives that You Have Permission to Work With
  7. Browse an Archive

Working with Gnip inside DiscoverText

  1. What is the Gnip Power Track for Twitter?
  2. Power Track for Twitter access via DiscoverText
  3. Videos: GNIP Power Track via DiscoverText is old but still good and The GNIP Bio_Contains Rule

DiscoverText Search and Filtering Capabilities

  1. Search for Key Concepts
  2. Advanced Search Features
  3. Generate, View & Drill Into Tag Clouds - Video: The CloudExplorer in DiscoverText
  4. Use the TopMeta Feature to Quick Filter - Video: TopMeta as Filter.
  5. Use Custom Machine Classifiers to Filter
  6. Create Buckets
  7. Create Datasets

Coding Datasets - The Centerpiece of DiscoverText

  1. Assign Coders From Your Peer Network
  2. Assign Peers by Range
  3. Additional Toolbox Features
  4. Code Your Data
  5. Coding Off a List - Video: Coding Off a List
  6. Work With Bookmarks
  7. Coding After a Trial Ends

Custom Machine Classifiers via ActiveLearning

  1. Classify a Dataset & Classification Reports - Video: Building a Social Sifter
  2. Interactive Custom Machine Classifier Histograms - Video: Interactive Histograms as Filters

Redaction and the FOIA Toolkit

  1. What is redaction?
  2. Manage Redaction Keywords Lists
  3. Redact an Archive
  4. View or Manage Redactions
  5. Export Redacted Files

Analysis and Project Completion

  1. Locking the Datasets
  2. Validate the work of coders - Video: Why Adjudication?
  3. Generate summary reports
  4. Exporting Data

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